Privacy Policy

1. Information We Collect

MEDITALKS collects personal information that you voluntarily provide when using our services, including when you request a quote, contact us, or interact with our website. This information may include:

• Full name, email address, phone number, and country of residence
• Medical information including treatment requirements and reports
• Communications between you and our team
• Website usage data through cookies and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide medical tourism coordination services and connect you with hospitals
• Respond to your inquiries and provide personalized treatment quotes
• Send relevant health information and updates (with your consent)
• Improve our services and user experience
• Comply with legal obligations

3. Medical Information

We treat all medical information you provide with the utmost confidentiality. Medical records and health information are shared only with our verified partner hospitals and doctors for the purpose of providing you with a treatment quote or consultation, and only with your explicit consent.

4. Data Sharing

We do not sell your personal information. We may share your information with:

• Our verified partner hospitals and specialist doctors (with your consent)
• Service providers who assist our operations (under strict data processing agreements)
• Regulatory or legal authorities when required by law

5. International Data Transfers

As a global medical tourism platform, your information may be transferred to and processed in countries outside your country of residence, including India, where our partner hospitals are located. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and for legitimate business purposes. Medical information is retained for a period consistent with medical record retention requirements. You may request deletion of your data at any time (subject to legal requirements).

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit using SSL/TLS.

9. Cookies

We use cookies to improve your experience on our website. Please see our Cookie Policy for detailed information.

10. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at: meditalk26@gmail.com